Mechanico offers a comprehensive range of vehicle repairs and maintenance service, including but not limited to diagnostics, mechanical repairs, electrical work, routine maintenance tasks, paint jobs and more. Our platform connect you directly with qualified service providers who specialise in various automotive services.
Accessing Mechanico is simple. You make request through our platform through guided steps for accuracy of information and schedule appointment with preferred service provider. Pay for service once task is complete.
Mechanico operates in various regions and continually expands its network of service providers. You can check ur platform to see if there service providers available in your area. If not currently available, we may be expanding to your region soon.
Payments for services rendered through Mechanico are made directly to the Merchants on our platform or inperson (POS terminal or Cash). After your service is completed, you’ll receive a transparent final invoice detailing the service provided and the associated costs. You can securely make payment through our platform using various payment methods.
Mechanico collects vehicle data relevant to the services being provided, such as diagnostic information and service history. This data is used to ensure accurate and efficient servie delivery. We prioritise data privacy and only collect information necessary to facilitate repairs and maintenance.
Mechanico thoroughly vets service providers on our platform to ensure they meet our quality standards. We verify credentials, licenses, and certifications where applicable to ensure that you receive high-quality service from reputable professionals
Yes, you can track the progress of your service request through our platform. We provide real-time updates on the status of your appointment, including notifications when the service is in progress and when its completed.
May of our service providers offer warranties or guarantees on te services they provide. The specifics may vary depending on the type of service and the individual service provider. We encourage you look out warranty/guarantee tags when selecting a service provider.
Mechanico promotes transparency in pricing by providing upfront pricing estimates for services whenever possible. You’ll reeive detailed quotes before confirming your appointments, so you know exactly what to expect. Additionally, we require service providers to adhere to transparent pricing practices, ensuring no hidden fees of charges.
If you encounter any issues with the service provided, please contact us immediately. We have a dedicated customer support ready to assist you and help resolve any concerns or disputes. We take customer satisfaction seriously and strive to ensure a positive experience with every service booked through Mechanico.
Mechanico Manager is a workshop solution designed for mechanics and automotive service providers. The app connects partner mechanics and automotive service providers with millions of customers who want to make a request to repair or maintain their vehicles.
Becoming a Mechanico partner is easy — just complete the sign-up form to get started. You will need to provide your business information, such as your menu and product pictures. Once you’ve signed up, we’ll send you a device (or you can use your own device), and you’re ready to start receiving orders.
To become a Mechanico partner, you must be a registered business that meets all local legal and regulatory requirements. In addition, you must have a valid bank account to receive payments and dedicated, suitable premises or vehicle(Mobile Operators) in which to complete your work orders.
Merchant partners increase revenue by providing access to a large customer base and enabling them to reach more potential customers. The platform also offers promotional tools, e.g. a featured listing that shows your business prominently on the app and helps attract customers.
As a mechanico merchant partner, you will need a tablet with internet connection to receive and manage work orders through the mechanico app. You can use your own device, or we can provide you with one. Additionally, you may connect with one of 1,000+ POS integrations to further streamline your operations.
The onboarding process to partner with mechanico typically takes 7 business days, depending on how quickly you can provide the necessary information and complete the required steps.
Including access to a large customer base, increased visibility for your business, flexible payment options, customer support, and promotional tools. Additionally, mechanico provides a merchant portal for easy management of work orders and service offering updates, plus real-time order tracking.
The quickest way to contact our customer support is through the in-app chat feature on the Mechanico partner portal. If you prefer, you can also contact us via email. Contact details can be found on the relevant city page.
The merchant portal is a web-based platform that allows merchants to effectively manage their workshop. Through this portal, merchants can access their task history, incoming appointements, inventory, service offering, performance analytics, and more!.
Our partners receive their payments instantly through the selected bank partner electronic fund transfer or cash on premise upon completion of the task.
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